How It Works2018-09-25T02:04:07+00:00

Getting Started With SLO Veg Is Easy!

1. We Curate Your

Harvest Box

Each week, we curate a variety of different produce from our local growers to deliver direct to your doorstep.

2. You Choose Your Harvest Box

Depending on your needs, choose the harvest box size that works for you, select any add-ons, and let us know how often we should deliver. Simple!

3. Enjoy Your Harvest Box With No Long-Term Commitment

Try us risk free! There are no contracts to sign and you can cancel or put a hold on your delivery anytime with a minimum 72 hour notice.

Frequently Asked Questions

How do I add or change my address, pick up location, box size or how often I receive a delivery?2018-08-22T02:48:53+00:00

To change your box size, pick up location, delivery address, or delivery schedule sign into your account. Click on the “My Account” button at the top right corner of our website home page. Be sure and make any changes before 2:00 pm, 3 business days prior to your delivery. After 2:00 pm the system will lock you out and you will not be able to make any changes.

Monday account modifications received by Wednesday 2:00 pm the week prior
Tuesday account modifications received by Thursday 2:00 pm the week prior
Wednesday account modifications received by Friday 2:00 pm the week prior
Thursday account modifications received by Monday 2:00 pm the week prior
Friday account modifications received by Tuesday 2:00 pm the week prior

When will I get my next box if I am on hold?2018-08-22T14:38:05+00:00

For Weekly subscriptions, your next delivery will occur on your next regular delivery day after the end of your hold date. If you have a Bi Weekly subscription, your next delivery will fall two weeks after your hold but the system will ask you if you wish to change your schedule and receive a box earlier. If you would like to return the following week please switch your delivery schedule to schedule A or B depending on your current delivery schedule.

Can I place a hold on my box?2018-08-22T14:37:32+00:00

Yes! You have until 2:00 pm, 3 business days prior to your delivery/shipment day to place your box on hold. You have until 2:00 pm to place your hold. The system will lock you out of your hold section after 2:00 pm. (See our schedule below for your delivery day/time cut off). If an emergency arises and you need to place a hold on your delivery after the cut off time, please contact us at SLO Veg: 805-704-8230 or email us directly at: service@sloveg.com

We will do our best to hold your delivery.

We are closed weekends (Saturday & Sunday)

Your credit/debit card will be charged 1 day prior to your delivery. In an emergency situation, if your box is held after your card is charged, a credit will be placed on your account to pay for your next box.

Monday holds placed by Wednesday 2:00 pm prior week before delivery/shipment
Tuesday holds placed by Thursday 2:00 pm prior week before delivery/shipment
Wednesday holds placed by Friday 2:00 pm prior week before delivery/shipment
Thursday holds placed by Monday 2:00 pm week of delivery/shipment
Friday holds placed by Tuesday 2:00 pm week of delivery/shipment

To hold a box for a specific day(s), click on the days you wish to hold in your account. If you need to suspend your delivery indefinitely, please contact us. We can suspend your subscription and no deliveries will be sent nor will you be charged for them until you contact us again to activate your account at: ​service@sloveg.com​ or call our accounts management line: 805-704-8230 We are closed weekends (Saturday / Sunday’s)

May I get a box every other week?2018-08-22T14:35:56+00:00

Yes, of course you can! Our program is very flexible and we want our service to work best for you. When you sign up, you can select our Weekly, Bi Weekly (every other week), or Monthly delivery options. You can always change your frequency by logging into your account and selecting your preference.

How Do I Log Into My Account?2018-08-22T02:38:56+00:00

Click “My Account” button at the top right of our website. You can change your pick up location, delivery address, delivery day, box size, box frequency, and place holds on your delivery by logging into your account.

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